If you are not completely satisfied with an HauteDry product or gift purchase for any reason, we welcome you to return brand-new items for a full refund of your original payment within 30 days of purchase with a $15 restocking fee. We will not be able to return products if there is no record on file of the purchase.
Gently used products (1 or 2 uses only please) that were purchased within 30 days can be used for an exchange with no fee attached. We will not be able to give cash or credit back if the original purchase was more than the exchange item. Any purchase past 120 days will not be eligible for return or exchange. This excludes services and only pertains to products and retail items, services are non-refundable.