Booking Process

All of our reservations flow through our Scheduling Team! From new Guests to repeat visitors, our scheduling coordinator handles all of these requests through a cloud-based system due to the distractions that can happen in the salon. 

The cloud-based system allows for us to see all missed calls and texts in one place, and gives us a way for Stylists to interact throughout the process.  There are three ways to request an appointment: 


  1. Call 1.833.SALONHD and follow the prompts

  2. Start a web chat at 

  3. Or, Book select services online at


Please note that emails cannot be used as a reliable method for appointments. All NEW Guests will be required to have a card on file per our cancellation policy, or they are welcome to come in ahead to pay for a gift card to have on their file.  

Existing Guests will not be required to have it on file unless they have a No-Show on their record. 

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